What could be better.
No pool. This is the single biggest gap. Travellers expecting a 4-star-equivalent amenity set find this surprising. The hotel positions itself as boutique rather than full-service, which is a defensible choice, but it means May–June summer travellers should book Hotel Blue Saphire Countryside or The Moksha Divine instead if water matters.
Limited room service hours. Hot food orders stop at 10:30 PM with the café. After that, the kitchen handles only sandwiches and tea. Travellers arriving on the night Ranikhet Express (lands Kathgodam 10:40 PM, hotel 11:10 PM) should pre-call to arrange a dinner hold.
Café pricing. Pots & Stones is good, but it's also Haldwani's most expensive non-hotel-banquet restaurant. For a 3-night stay eating most meals here, a couple should budget Rs 2,500-3,800 per day on F&B, significant compared to mid-range Haldwani eating.
Distance to Walkway Mall and bazaar. The Bamori Malli location is calm, but it does mean a Rs 150-200 auto every time you want to visit the food court, multiplex, or Bhotia Bazaar. If you want walking access to the city's commercial centres, Maplewood Premier or Hotel Castle Inn are better placed.
No banquet or function space. If your trip combines a wedding, family function, or birthday with a Haldwani stay, this isn't your hotel. Maplewood Premier (crystal-chandelier banquet) or Fortune Walkway Mall (ITC banquet for 250) handle this far better.